Terms and Conditions

By using our ERP, CRM, and web development services, including payments processed via Razorpay, you agree to abide by the following terms and conditions. Please read them carefully.

Terms and Conditions

  • Acceptance of Terms: By accessing or using our services, including making payments via Razorpay, you agree to comply with these terms and conditions. If you do not agree, you must refrain from using our services.
  • Service Usage: Our ERP, CRM, and web development services must be used for lawful purposes only. Unauthorized access, misuse, or fraudulent payment activities are strictly prohibited.
  • Payment Terms: All payments for services are processed securely through Razorpay, a PCI-DSS compliant payment gateway. You agree to provide accurate payment information and authorize Zymofar to charge the agreed amounts via Razorpay. All fees are non-refundable unless specified in our Cancellation & Refund Policy.
  • Intellectual Property: All content, software, designs, and materials provided as part of our services remain the intellectual property of Zymofar. Unauthorized use or reproduction is prohibited.
  • Limitation of Liability: Zymofar and Razorpay are not liable for any direct, indirect, or incidental damages arising from the use of our services or payment processing, except as required by applicable law.
  • Dispute Resolution: Any disputes related to payments or services must be reported to info@zymofar.com. For payment-specific disputes, you may also contact Razorpay’s support team. We aim to resolve issues promptly and fairly.
  • Modifications: We reserve the right to update these terms at any time. Continued use of our services or payments via Razorpay after changes implies acceptance of the updated terms.
  • Termination: We may suspend or terminate your access to our services for violations of these terms, including non-payment or fraudulent activities, without prior notice.
  • Contact Us: For questions or concerns about these terms or payment-related issues, please contact us at info@zymofar.com.