At Zymofar, we are committed to protecting your personal and payment information. This policy outlines how we collect, use, and safeguard your data while using our ERP, CRM, and web solutions, including payments processed via Razorpay.
Personal Data Collection: We collect information such as name, email, phone number, company details, and payment information (e.g., billing address, transaction details) to provide and enhance our ERP, CRM, and web development services.
Payment Data Handling: Payments are processed securely via Razorpay, a PCI-DSS compliant payment gateway. We do not store sensitive payment information such as credit/debit card details or bank account numbers. Razorpay handles all payment data in accordance with applicable regulations.
Usage of Information: Your data is used to personalize services, process payments, improve user experience, and ensure smooth delivery of ERP and web solutions. Payment data is used solely for transaction processing and refund purposes.
Data Protection Measures: We implement industry-standard security measures, including encryption and secure protocols, to protect your personal and payment data from unauthorized access, loss, or misuse. Razorpay ensures secure payment processing compliant with PCI-DSS standards.
Third-Party Sharing: We do not sell or share your personal or payment data with third parties, except with Razorpay for payment processing, or as required by law. Razorpay’s privacy policy governs the handling of payment-related data.
Cookie Policy: Our website uses cookies to enhance functionality, track analytics, and improve user experience. Cookies may also be used by Razorpay to facilitate secure payment transactions.
User Rights: You have the right to access, correct, or request deletion of your personal data. For payment-related queries, you may contact Razorpay directly or reach out to us for assistance.
Policy Updates: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or our website.
Contact Us: For privacy or payment-related inquiries, please contact us at info@zymofar.com or refer to Razorpay’s support for payment-specific concerns.